Terms & Conditions
Copyright and Trademark Notice
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of WNL Wall Decals LLC, Copyright © 2011, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
WNL Wall Decals "Your Room. Your Canvas."®
We accept the following credit cards: Visa, MasterCard, and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed immediately upon order confirmation
We only use interior safe vinyl produced by Oracal or other reputable manufacturers. We do not manufacture the vinyl. We only do the designing, cutting, and preparation of art for our customers. There is the rare case that, when removed, the vinyl damages, peels, leaves residue, or some way affects your wall appearance. WNL Wall Decals assumes no liability for damage or defect to any form of surface including but not limited to: glass, wood, metal, plastic, stone, cement, paint, or flooring. You must contact Oracal www.Oracal.com to settle any claims disputes.
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.
Money Orders, Cashier’s Checks, Company Checks, & Personal Checks
We accept money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. We cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $25 fee on all returned checks.
Multiple Product Orders
For a multiple product orders we will ship all products together. All orders are made to order so we rarely run out of stock. In the case your order includes an item we are out of stock then we will delay shipment until that item is restocked. This normally takes no more than 2 business days in addition to standard order processing times.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. WallsNeedLove.com reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
Order Processing & Shipping Policy
Processing- Orders are processed in the order we receive them. Please allow up to 3 business days for order productions. You may select Rush Processing during checkout for an additional fee. In this case we will attempt to ship your order in 1 business day. In the circumstance that we cannot ship your order then we will refund the rush processing charge and ship your order as soon as possible. Orders cannot be cancelled or refunded because of failed rush processing.
Shipping- Standard orders are shipped USPS First Class Mail or Priority. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement. Please call to confirm "rush" orders.
We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by WNL Wall Decals or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability. Refunds will not be given based on unsatisfactory shipping time. Absolutely no exceptions.
International- Shipping to international countries takes a bit longer. Please allow 3-5 business days for processing before we ship it out. The time it takes to get to your specific country depends on your distance from us and the customs procedures of your country. This can take anywhere from 1-3 weeks. It's worth the wait we promise!
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether WNL Wall Decals signs them or not. We reserve the right to make changes to this site and these Conditions at any time.
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.
Our secure servers protect your information using advanced encryption techniques and firewall technology.
To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the WNL Wall Decals site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.
When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the WNL Wall Decals site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.
We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.
Privacy on Other Web Sites
Our vinyl wall decals stick to most smooth and flat surfaces including painted drywall, glass, and mirror. We cannot guarantee that our decals will stick to surfaces that are highly textured or painted with certain water based (porous) paints and/or flat matte finishes. User discretion is advised.
Returns & Exchanges
The easiest way for you to return the merchandise is to log into your account and generate a RMA(return merchandise authorization). [Please note that we only accept returns for store credit. We cannot offer you a return on your card or to your PayPal account because of unsatisfactory color or because it wont stick to your wall. If you have concerns about whether or not the decals will stick to your wall/surface or want to see the colors in person before placing your final order, please order a Color Chart that includes a sample piece of each of our 40 colors of vinyl.] This is how it works:
1. Go to www.WallsNeedLove.com and click on My Account in the top menu bar.
2. Log in to your account using your email address and password.
3. Click (View Details) next to the order number of the merchandise you wish to return.
4. Click (Add New RMA) located to the top right of your order details.
5. Locate the item(s) you wish to return and under Returned check the quantity you want to return.
6. Select the Reason and Method relevant to your order.
7. Enter any additional comments in the My Comments text box and click (Save RMA). You will receive a confirmation email.
8. Put your item(s) back in the box, include your RMA# on or in the box and ship it back to us at the address below.
9. If the return is due to our error we will credit the shipping charge, otherwise you are responsible for the shipping charges associated with returns/exchanges.
10. We will issue the return/exchange within 7 days of receiving it.
11. If you want to exchange for another product, after receiving your package we will contact you to confirm product and payment details.
12. Feel free to Contact Us with any questions, comments, or changes to your wall decal return/exchange. Ship to:
◦ WNL Wall Decals
◦ 1016 4th Ave S
◦ Nashville, TN 37210
It may take 3-5 business days for your package to reach WNL Wall Decals. Once it is received and inspected(usually within 72 hours of receipt), your refund/exchange will be processed and automatically applied to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.
In the event that the customer damages a portion of their decal during installation, we will replace the damaged portion free of charge and the customer will be responsible for a $4.95 shipping fee. In the case that the customer damages the entire wall decal then please contact us. Discounted replacements can be authorized at our discretion.
Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes. Currently we charge a tax of 9.25% for the state of TN.
. Copyright The entire content included in this website, including but not limited to text, graphics, photographs, layout, designs, and code is copyrighted as a collective work under the United States and other copyright laws, and is the property of WNL Wall Decals LLC. The collective work includes works that are licensed to WNL Wall Decals LLC Copyright 2012 ALL RIGHTS RESERVED. You may display download or print portions of the material from the different areas of the website solely for your own non-commercial use
. Trademarks / Intellectual Property WNL Wall Decals "Your Room. Your Canvas." are registered trademarks of WallsNeedLove.com
Product Orders All orders placed through the website are subject to WNL Wall Decalss acceptance, which is in its sole discretion. Without limitation, this means that WNL Wall Decals may refuse to accept or may cancel any order, whether or not the order has been confirmed, for any or no reason, in its sole discretion, and without liability to you or any third party. If your credit card has already been charged for an order that is subsequently cancelled,WNL Wall Decals will issue a credit to your account. Use of Information Submitted You agree that WNL Wall Decals is free to use any comments, information, designs, ideas, or other content contained in any user generated content posted by you to this website, or created by you while accessing the website (including, without limitation, any designs or other materials created or submitted by you on the WNL Wall Decals website), or contained in any communication you may send to WNL Wall Decals or submit to the website without notice, compensation or acknowledgement to you for any purpose whatsoever, including, but not limited to, developing, manufacturing and marketing products and services and creating, modifying or improving the website or other products or services. Copyright Agent The Digital Millennium Copyright Act of 1998 (the "DMCA") provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. copyright law. If you believe that your work has been copied and posted on the Website in a way that constitutes copyright infringement, please provide us with the following information: (1) an electronic or physical signature of the copyright owner or of the person authorized to act on behalf of the owner of the copyright interest; (2) a description of the copyrighted work that you claim has been infringed; (3) a description of where the material that you claim is infringing is located on the Website; (4) your address, telephone number, and e-mail address; (5) a written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and (6) a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf. Any notification by a copyright owner or a person authorized to act on its behalf that fails to comply with requirements of the DMCA shall not be considered sufficient notice and shall not be deemed to confer upon WNL Wall Decals actual knowledge of facts or circumstances from which infringing material or acts are evident. WNL Wall Decals's copyright agent for notice of claims of copyright infringement can be reached as follows:
◦ WNL Wall Decals LLC
◦ 1016 4th Ave S
◦ Nashville, TN 37210
Indemnification You agree to indemnify, defend, and hold harmless WNL Wall Decals, its officers, directors, employees, agents, licensors and suppliers from and against all claims, losses, expenses, damages and costs, including, without limitation, reasonable attorneys' fees, arising from or relating in any way to your use of this website. Privacy
. Limitation of Liability WNL Wall Decals SHALL NOT BE LIABLE FOR ANY DIRECT, SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE MATERIALS ON THIS WEBSITE OR THE PERFORMANCE OF THE PRODUCTS PURCHASED THROUGH THE WEBSITE OR THE CONDUCT OF OTHER USERS OF THIS WEBSITE.
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.