Frequently Asked Questions
Walls Need Love offers an alternative to an industry where you’ll find plenty of vinyl/PVC products out there. PVC (polyvinyl chloride) not only kills our planet during the manufacturing process but PVC, aka the “poison plastic", is extremely toxic for humans to breathe. We pride ourselves in offering clients beautiful wall coverings crafted with consciously selected materials!
Our relationship to the planet and commitment to health is part of what this company was founded on. All of our materials are 100% sourced in the USA and our papers are a proprietary blend of sustainable wood, polyester, and post-consumer recycled content. We use HP latex inks which are Greenguard Certified/LEED Accredited and the lowest VOC emitters. We also believe our print to order method is the best way to eliminate product waste and provide unique designs to our customers.
Our Peel-and-Stick wallpaper is removable! Our traditional Paste-the-Wall paper is strippable on properly primed walls and with strippable paste.
Every pattern on our site is available in Peel-and-Stick paper, traditional Paste-the-Wall paper, or Commercial Type II paper for commercial projects.
Here at WallsNeedLove, every order is crafted with love, specifically for you.
Our custom-made wallpaper is printed and shipped from Nashville, TN. We are grateful to become a part of your home.
For most applications, simply measure your wall width and height. If you have a oddly shapped wall or room, you can email us a diagram with measurements of your room and we will calculate your wallpaper needs for you.
For additional help you can Click here for step by step measuring instructions or here to watch our instructional video.
We’re here to help and are here to make sure you get the most accurate measurements for your order. If you have any questions, send us a message at hello@wallsneedlove.com or give us a call 629-250-0965, a real person working at WallsNeedLove will answer. No call centers for us.
Ordering wallpaper can be challenging, but we've tamed it for you!
Most customers choose to order by their Wall Size. First, you'll measure your walls, then you'll choose your pattern, enter you dimensions and add to cart! Ordering this way we print the correct # of panels you'll need at the correct height to complete your wall. Enter your exact wall measurements, round up to the nearest inch. Our calculator automatically adds the necessary extra you need.
If your project is something other than a wall or your wall is a tricky shape like a stairwell you can order by Roll. You can choose the Roll sizes to fit your unique project. If you have questions while calculating your rolls feel free to send us an email to hello@wallsneedlove.com and be sure to include photos, a sketch, measurements, whatever might help us get an idea of your project!
Choosing your paper type depends on how you'd like to install!
Our Peel-and-Stick paper is chosen by most DIYers as it does not require anything additional. Professional installers often prefer a Paste-the-Wall application. Paste-the-Wall paper is unpasted and requires paste purchased separately. Paste-the-Wall may also be more suitable for high humidity areas and lightly textured walls.
If your walls our textured, we do not garentee our peel-and-stick paper will properly adhere. We recommend you purchase a large sample to test on your walls before committing to a full order.
We recommend our Paste-the-Wall paper for use in commercial spaces.
For more detailed info click here or reach out to our customer support team!
We currently utilize Fedex for all wallpaper and wall mural shipments. Wallpaper tends to be a heavier item to ship, and the average cost to ship an order is well over $40. We chave secured discounts from Fedex and pass the savings on to you. You will see your shipping rate for ground and other expedited options at checkout.
Small samples, of 3 or more are ordered, ship free. If ordering 1, 2, or 3 small samples, $8 is charged for shipping.
All other rates, including international, priority overnight, 2 day expedited shipping can be viewed after adding your order to your cart and entering your address at checkout.
The shipping cost will depend on the quantity in your order and the shipping location. To find your exact shipping rate, add your wallpaper to your cart, and enter your address in checkout.
Please note, the cost of shipping does not include customs and duties that may be charged by your country.
Your order will be printed and shipped from our Nashville, TN facility. Our production time is 2-5 days. Shipping to most places is less than a week.
Contact us if you have a deadline and we may be able to expedite shipping to you at an additional cost, or bump your order up in the print cue to meet your deadline.
The short answer is yes! Our papers are meant to withstand humidity and moisture, they are even washable! However, we do also suggest using in a ventilated space to ensure your walls stay looking great for many years!
If you're worried about too much humidity for the Peel-and-Stick, you may want to use our traditional Paste-the-Wall paper.
You can also purchase a large sample to test in your bathroom over a period of time.
Our wallpapers can be used for many different projects and surfaces!
Most importantly your surface should be clean, non- porous and somewhat smooth. And don't forget painted walls need to cure for at least a 2-4 weeks before applying Peel-and-Stick paper!
If ever in doubt, order a sample.
We've created this handy guide for you! Click here to download.
AND a video! Click here to watch.
For more videos check out our YouTube channel!
Well, maybe! If your walls have a very light texture, our peel and stick wallpaper might work. We are unable to guarantee our Peel-and-Stick wallpaper on textured walls, but you could order a large sample and test it out.
For best results you should skim coat, or sand your walls smooth, and then paint them with a wallpaper primer before installation.
In some cases, our paste the wall product will work on textured walls better. We recommend consulting with a highly experienced paper hanger for best results.
Returns
All of our wall-coverings are “made to order” specifically to your wall’s measurements. No two are the same and we cannot resell your items.
For this reason, we are unable to accept returns.
*Custom design fees, rush processing fees, and expedited shipping fees are non-refundable
Each order is thoroughly inspected for quality and perfection. However, we understand that things can happen.
If you received a damaged or defective product please email us with photos and a description of the damage to hello@wallsneedlove.com. If your order was damaged in shipping, please take photos of the damage to the box so we can file a claim.